Innovations – What makes a Pacific Spa different?


Pacific Spas has revolutionized the way the world unwinds, not just by making the most innovative and reliable hot tub on the market but, also by backing up that product with exceptional customer service. While many hot tub companies concentrate on aggressive selling techniques, we on the other hand, provide the facts for you to make your own informed decisions.


Every Pacific Spa is designed with your safety and comfort in mind. Years of refinements have combined to produce the most ergonomically comfortable, safe spas on the market. Seating configurations have been specialy engineered to maximize interior space and offer the most comfortable spa.

Features such as a continuous molded handrail allow for safe entry and exit. Three tiered integrated steps allow easy and safe access. The extra deep and spacious foot wells allow for natural seating position, as well as comfort and maneuverability for everyone in the tub. A variety of seating styles with different therapeutic jet configurations provide the very best massage and relaxation combinations possible.

All models include a safety light and ozonator as a standard feature.

A Corona Discharge ozonator splits the oxygen molecule and produces the extremely powerful oxidizer Ozone, which eliminates impurities on contact and leaves the water crystal clear.

Smart Spa Control

Control your hot tub from your iDevice: iPad, iPhone, iPod.
The module connects to your home WiFi network to provide remote control of your spa.


Filter basics:
filterFiltration is simply the mechanical process by which suspended solids are removed from water. The solids are removed over a period of time as they pass through the filter and particles become trapped within the filter membrane or element.

The Pacific Micro-Clean System is such that the water turns over 2-4 times the turn over rate recommended by ANSI and the NSF and in addition the system will purge twice a day, creating turbulence for a few minutes which agitates the water and increases the over all effectiveness of the filtration.

According to ANSI American National Standard for portable Spas and the National Sanitation Foundation, the hot tub should be designed to turn over the entire spa water capacity at a minimum of once every hour. In other words, the entire contents of the hot tub must pass through the filters 24 times a day. This is all about safety, both for the consumer and for the equipment.

Spa cartridges are not paper, but are made with a special spun bonded, non-woven media. This material is 100 percent polyester fiber and does not contain any resins or binders, which could break down over time. In addition, the fabric is rot and mildew resistant.

The Pacific Micro-Clean System will create suction through the filter ranging from 20-30 gallons per minute leaving a very healthy margin for the filter. In regards to National Sanitation Foundation certification, the NSF allows a flow rate of 1 GPM for residential pools and .375 GPM on commercial installations. Unicel filters are rated at a maximum flow rate of 1 gallon/min. per square foot of filter. So a 50 Square foot Unicel filter has a maximum flow capacity of 50 GPM.

While cartridge filters can work at any flow rate, generally speaking, the lower the flow per square foot, the more efficient the system works given that there is enough agitation periodically to stir things up.

Site Selection

Your Pacific Spa is totally self-contained and portable. You can place it just about anywhere you wish; on a patio, deck, or even directly on the ground.

Regardless of your choice of location, the spa should always be placed on a firm, level, well-drained base. When properly installed, the base of the spa will rest flat on the supporting surface. Failure to do so can cause the spa to distort, collapse, crack, or otherwise damage the spa shell or skirt.

When considering an installation site, always allow for easy access to your equipment. The installation site should also allow enough room to completely remove and store the spa cover during use.


If you are considering placing the hot tub on an elevated deck, platform, or indoors, we recommend that you consult a structural engineer or contractor prior to installation. Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked. Be certain that your installation will meet all city and local safety codes and requirements.

Inside Location

Although your Pacific Spa has been designed to be operated outdoors during all seasons, some people choose to locate their unit indoors. Special precautions must be observed when putting your hot tub indoors, specifically in a heated room or solarium.

Proper ventilation:
The room must be properly vented to allow moisture and excess heat to escape.

Using your hot tub for 15 – 20 minutes gives off the same moisture/condensation as a 15 – 20 minute shower, so a proper bathroom fan should be installed.

It is also very important not to allow heat generated by the hot tub equipment to become trapped in the hot tub area as this will lead to excess water temperatures, and could potentially cause premature equipment failure. The equipment cabinet should be vented if installed indoors, or in any area where the temperature is never below freezing.

Site Preperation

Your Pacific Spa has been engineered for installation on any firm level surface. While a concrete slab is the best for long-term use, other solid foundations are acceptable. Other suggestions include Pea Gravel or crushed rock, railroad ties, or pre-cast stepping-stones.

As a homeowner, it is your responsibility to provide a suitable, level foundation for your spa since most delivery crews are not equipped to level or prepare sites.

Keep in mind that placing the spa on grass or dirt may increase the amount of debris that is inadvertently brought into the spa water on users’ feet.
It is important to note that structural damage resulting from incorrect placement on an inadequate foundation is not covered under the spa’s structural warranty.

Pacific Spas are pressure tested for leaks at the factory. However before doing a permanent installation, such as cementing it into the ground or installing it in a room, we recommend running the spa with water to ensure that there are no leaks and that the equipment is working properly.

Caution: If your spa is to be mounted below ground level, ensure that there is sufficient drainage for rainwater runoff and equipment access.

Outdoor Ground Level Installation

It’s critical that you have a solid foundation for support. We recommend that you place patio stones or concrete slabs underneath spaced out evenly. The stones should be at least two inches thick and twelve inches square. Even with stones in place, the spa will possibly settle and become unlevel, and may require re-leveling over time.

Deck Installation

You must know the deck’s maximum load capacity to be certain your deck can support your spa. Consult a qualified building contractor or structural engineer. To find the weight of your spa, refer to the Spa Specification chart on page 44.

Indoor/Basement Installation

Flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. A floor drain is recommended. An architect can help to determine if more ventilation must be installed. Your Pacific Spas Dealer can help you with local information such as zoning regulations and building codes. If the installation is to be below ground, always water tests the installation prior to permanently enclosing it to ensure that no leaks are present.

Delivery Access:

A spa can be delivered either flat, or in the vertical position on a delivery cart, as long as there is sufficient clearance and a firm base on which to roll the cart. Please contact your Pacific Spa dealer to find the height and width added by the delivery cart which the dealer will use to deliver your new spa so that you may determine whether it will fit through the intended delivery route.
Prior to delivery, check if the intended delivery pathway has sufficient overhead and width clearance. Check all gates, gas meters, electric meters and A/C units. Check low roof eaves, overhanging branches, and rain gutters. Is the path clear? Move away branches, dog houses, firewood, etc.

Please note that it may be necessary to allow for additional overhead clearance if the spa is to be rolled up an incline or moved up a short flight of stairs.

If there is a 90 turn? Can it be cleared?

Keep in mind that the spa must remain on the delivery cart (if a cart is being used) at all times. It may therefore be necessary to remove a gate or partially dismantle a fence in order to provide an unobstructed passageway.

If the spa must be removed from the delivery cart in order to go over a wall, or because the entry is too narrow, a crane will be required. Don’t panic, the use of a crane is common practice to avoid injury to your Pacific Spas dealer’s personnel, and/or damage to your property.

For a charge, a crane can be parked in your driveway, and a licensed and insured operator will lift your spa over the house and place it as close to the installation site as possible. Crane installations usually take about 30 minutes to complete and can be supervised by your Pacific Spas dealer.

Please note that if your delivery does require the use of a crane, you will probably be required to pay for its services upon completion of the delivery.