Innovations – What makes a Pacific Spa different?


Pacific Spas has revolutionized the way the world unwinds, not just by making the most innovative and reliable hot tub on the market but, also by backing up that product with exceptional customer service. While many hot tub companies concentrate on aggressive selling techniques, we on the other hand, provide the facts for you to make your own informed decisions.


Every Pacific Spa is designed with your safety and comfort in mind. Years of refinements have combined to produce the most ergonomically comfortable, safe spas on the market. Seating configurations have been specialy engineered to maximize interior space and offer the most comfortable spa.

Features such as a continuous molded handrail allow for safe entry and exit. Three tiered integrated steps allow easy and safe access. The extra deep and spacious foot wells allow for natural seating position, as well as comfort and maneuverability for everyone in the tub. A variety of seating styles with different therapeutic jet configurations provide the very best massage and relaxation combinations possible. All models include a safety light as a standard feature.


Pacific Spa’s System 3 Purification system is simply the best and simplest way to keep your spa water clear and fresh at all times. Using a layered combination of In.clear Salt Water Bromination, Ultra Violet (UV) Purification and CD Ozonation, System 3 reduces maintenance and uses fewer chemicals to keep your spa water in perfect balance. You save time and money year after year. A simple check of the pH, alkalinity and regular filter rinsing are all that is required.

Salt Water Brominator
Sodium Bromide (similar to table salt) is added to your spa’s water and circulates through the filtration system. The in.clear Salt System converts the dissolved Bromine ions into sanitizing Free Bromine which treats the spa’s water then converts back to Sodium Bromide. This process repeats in a perpetual cycle.

UV Purification
Ultraviolet in-line sanitation which destroys 99.9% of bacteria and other biological matter as it passes over the UV sterilizer bulb.

A Corona Discharge ozonator splits the oxygen molecule and produces the extremely powerful oxidizer Ozone, which eliminates impurities on contact and leaves the water crystal clear.

Control your hot tub from your iDevice: iPad, iPhone, iPod.
The module connects to your home WiFi network to provide remote control of your spa.


Filter basics:
filterFiltration is simply the mechanical process by which suspended solids are removed from water. The solids are removed over a period of time as they pass through the filter and particles become trapped within the filter membrane or element.

The Pacific Micro-Clean System is such that the water turns over 2-4 times the turn over rate recommended by ANSI and the NSF and in addition the system will purge twice a day, creating turbulence for a few minutes which agitates the water and increases the over all effectiveness of the filtration.

According to ANSI American National Standard for portable Spas and the National Sanitation Foundation, the hot tub should be designed to turn over the entire spa water capacity at a minimum of once every hour. In other words, the entire contents of the hot tub must pass through the filters 24 times a day. This is all about safety, both for the consumer and for the equipment.

Spa cartridges are not paper, but are made with a special spun bonded, non-woven media. This material is 100 percent polyester fiber and does not contain any resins or binders, which could break down over time. In addition, the fabric is rot and mildew resistant.

The Pacific Micro-Clean System will create suction through the filter ranging from 20-30 gallons per minute leaving a very healthy margin for the filter. In regards to National Sanitation Foundation certification, the NSF allows a flow rate of 1 GPM for residential pools and .375 GPM on commercial installations. Unicel filters are rated at a maximum flow rate of 1 gallon/min. per square foot of filter. So a 50 Square foot Unicel filter has a maximum flow capacity of 50 GPM.

While cartridge filters can work at any flow rate, generally speaking, the lower the flow per square foot, the more efficient the system works given that there is enough agitation periodically to stir things up.


insulationWhen considering the purchase of a spa, the type of insulation used will be one of the largest factors affecting your energy efficiently and overall cost of running the spa. Insulation is used primarily to insulate the shell and cabinet and decrease the amount of energy required by the heater to maintain a given temperature level.

Simply put, better-insulated hot tubs use less electricity and are cheaper to run. Most premium North American spas manufacturers use Full Foam Insulation as the preferred method for multiple benefits. Foam insulation acts as a sound barrier, which can decrease plumbing and equipment noise. Full foam insulation also acts as additional support for plumbing components, resulting in less movement and stress on joints and fixtures. In the high humidity environment of a spa, it is critical to use insulation which is moisture resistant and able to maintain structural integrity after years of being exposed to the temperature variations and stress of spa operation. If the insulation absorbs water or allows no drainage, water build up over time could produce mould and other organisms in the shell area which could be a health concern. Water-logged insulation can also sag and deteriorate, resulting in areas of the spa not being insulated and increasing energy costs to run your spa.

Icynene Full Foam Insulation & Cap
Used by Pacific Spas as a premium insulation designed specifically for use in spas. Icynene is polyicynene expanding foam insulation, an environmentally safe development in low density, cellular plastics. Chemically, it is in a class of its own. It allows foam to be sprayed without ozone destroying gases (HFAs or HCFCs) or formaldehyde. The micro-cells of this breathing material are filled with air and there are no gas emission hazards. Icynene is the only insulation material certified by the Envirodesic Certification Program for healthier air quality.

The Icynene Insulation System expands to 100 times its initial volume in seconds to insulate and air-seal the spa envelope. The resulting foam insulation forms a continuous thermal barrier that eliminates cold spots and significantly reduces energy costs. A consistent temperature is maintained inside the spa, while cold air is kept outside.

By minimizing air leakage, there is a reduction of airborne moisture movement through the spa envelope minimizing the potential for condensation related problems, such as the growth of mold and mildew under the spa.

The high insulating value of Icynene provides an average insulating factor of R50. Full foam insulation systems have been proven to have far fewer leaks as there are less stress areas and movement on plumbing fittings. Pacific Spas add a rigid foam cap on the bottom of their spas to rigidize the base structure and provide additional resistance from ground water and insects. Full foam insulation provides excellent sound absorption characteristics, reducing plumbing and equipment noise and vibration.

Full Foam Insulation
Used by most premium spa manufacturers for high insulation value and plumbing support. In the event of a leak, the foam insulation is pulled out around the problem area and simply replaced (re-foamed) after the plumbing repair. The foam insulation’s structural integrity remains.

Perimeter Insulation / Dead Air Space
This system involves a layer of rigid urethane foam being sprayed on the shell floor, rim and cabinet walls, leaving open air space in between. The area needs to be completely sealed as a vacuum to truly be a dead air space and provide high insulation value. This system provides no support to the plumbing and often causes overheating of equipment components with no venting provided in the sealed cabinet.

Skim Coat
This type of insulation involves spraying a few inches of rigid urethane foam over the spa shell surface. The plumbing lines are not insulated or supported, which can cause strain on joints and fixtures with the weight of the water-filled hoses and jet action. There is also no sound absorption quality to this insulation type.

Mineral Wool
This insulating system is quickly degraded in the high humidity area inside a hot tub cabinet. As the insulation absorbs and retains water, the weight causes sagging and reduced insulation value, as well as potential mould collection.

Foil-Lined Insulation Panels
This is a highly efficient insulating system in radiant heating, such as reflecting solar heat. This system, however, becomes only a slight barrier in a hot tub environment which transfers heat through conduction or convection.

What’s Right For You?
Make sure that whatever system you choose matches your environment as well as your budget.

Site Selection

Your Pacific Spa is totally self-contained and portable. You can place it just about anywhere you wish; on a patio, deck, or even directly on the ground.

Regardless of your choice of location, the spa should always be placed on a firm, level, well-drained base. When properly installed, the base of the spa will rest flat on the supporting surface. Failure to do so can cause the spa to distort, collapse, crack, or otherwise damage the spa shell or skirt.

When considering an installation site, always allow for easy access to your equipment. The installation site should also allow enough room to completely remove and store the spa cover during use.


If you are considering placing the hot tub on an elevated deck, platform, or indoors, we recommend that you consult a structural engineer or contractor prior to installation. Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked. Be certain that your installation will meet all city and local safety codes and requirements.

Inside Location

Although your Pacific Spa has been designed to be operated outdoors during all seasons, some people choose to locate their unit indoors. Special precautions must be observed when putting your hot tub indoors, specifically in a heated room or solarium.

Proper ventilation:
The room must be properly vented to allow moisture and excess heat to escape.

Using your hot tub for 15 – 20 minutes gives off the same moisture/condensation as a 15 – 20 minute shower, so a proper bathroom fan should be installed.

It is also very important not to allow heat generated by the hot tub equipment to become trapped in the hot tub area as this will lead to excess water temperatures, and could potentially cause premature equipment failure. The equipment cabinet should be vented if installed indoors, or in any area where the temperature is never below freezing.

Site Preperation

Your Pacific Spa has been engineered for installation on any firm level surface. While a concrete slab is the best for long-term use, other solid foundations are acceptable. Other suggestions include Pea Gravel or crushed rock, railroad ties, or pre-cast stepping-stones.

As a homeowner, it is your responsibility to provide a suitable, level foundation for your spa since most delivery crews are not equipped to level or prepare sites.

Keep in mind that placing the spa on grass or dirt may increase the amount of debris that is inadvertently brought into the spa water on users’ feet.
It is important to note that structural damage resulting from incorrect placement on an inadequate foundation is not covered under the spa’s structural warranty.

Pacific Spas are pressure tested for leaks at the factory. However before doing a permanent installation, such as cementing it into the ground or installing it in a room, we recommend running the spa with water to ensure that there are no leaks and that the equipment is working properly.

Caution: If your spa is to be mounted below ground level, ensure that there is sufficient drainage for rainwater runoff and equipment access.

Outdoor Ground Level Installation

It’s critical that you have a solid foundation for support. We recommend that you place patio stones or concrete slabs underneath spaced out evenly. The stones should be at least two inches thick and twelve inches square. Even with stones in place, the spa will possibly settle and become unlevel, and may require re-leveling over time.

Deck Installation

You must know the deck’s maximum load capacity to be certain your deck can support your spa. Consult a qualified building contractor or structural engineer. To find the weight of your spa, refer to the Spa Specification chart on page 44.

Indoor/Basement Installation

Flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. A floor drain is recommended. An architect can help to determine if more ventilation must be installed. Your Pacific Spas Dealer can help you with local information such as zoning regulations and building codes. If the installation is to be below ground, always water tests the installation prior to permanently enclosing it to ensure that no leaks are present.

Delivery Access:

A spa can be delivered either flat, or in the vertical position on a delivery cart, as long as there is sufficient clearance and a firm base on which to roll the cart. Please contact your Pacific Spa dealer to find the height and width added by the delivery cart which the dealer will use to deliver your new spa so that you may determine whether it will fit through the intended delivery route.
Prior to delivery, check if the intended delivery pathway has sufficient overhead and width clearance. Check all gates, gas meters, electric meters and A/C units. Check low roof eaves, overhanging branches, and rain gutters. Is the path clear? Move away branches, dog houses, firewood, etc.

Please note that it may be necessary to allow for additional overhead clearance if the spa is to be rolled up an incline or moved up a short flight of stairs.

If there is a 90 turn? Can it be cleared?

Keep in mind that the spa must remain on the delivery cart (if a cart is being used) at all times. It may therefore be necessary to remove a gate or partially dismantle a fence in order to provide an unobstructed passageway.

If the spa must be removed from the delivery cart in order to go over a wall, or because the entry is too narrow, a crane will be required. Don’t panic, the use of a crane is common practice to avoid injury to your Pacific Spas dealer’s personnel, and/or damage to your property.

For a charge, a crane can be parked in your driveway, and a licensed and insured operator will lift your spa over the house and place it as close to the installation site as possible. Crane installations usually take about 30 minutes to complete and can be supervised by your Pacific Spas dealer.

Please note that if your delivery does require the use of a crane, you will probably be required to pay for its services upon completion of the delivery.