Pacific Spas
to Home - As soon as you step in to a Pacific Spa, you'll feel the difference of a truly well-crafted spa. Choose from a variety of seating configurations, styles and sizes to suit your lifestyle.
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to Pacific Spas - Refresh, Relax, Revitalize and Rejuvenate! Enjoy these benefits when you own a Pacific Spa. We build quality products that are personalized to your lifestyle.
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to Lifestyle Packages - The deep warmth and rejuvenating effects of a Pacific Spa can be yours to enjoy every day. Relax and let the soothing jets of water revitalize all of your senses.
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to Options - Whether you are looking for additional jets, mood lighting, a high fidelity sound system, or the serenity of our beautiful water features, Pacific Spas has the added value options to ensure worry-free enjoyment for years to come.
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to Innovations - Pacific Spas has revolutionized the way the world unwinds, not just by making the most innovative and reliable hot tub on the market but, also by backing up that product with exceptional customer service.
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to Commercial - Each spa is constructed of CentrexTM, a material noted for rich texture and luxurious feel, backed with high impact ABS Thermoplastic and reinforced with fibreglass for superior structural strength.
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To Buying Tips - Can the number of people stated in the seating rating truly sit in the spa at one time?
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to Find a Dealer - Enter your Postal Code or ZIP Code to find your nearest dealer.
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to Customer Support - At Pacific Spas, the leadership of talented and committed individuals has cultivated the growth of employees who provide exceptional customer service.
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to Testimonials - We cannot say enough about the quality, service and the design of our Pacific Spa, only that we are so glad that we chose this spa and have been the luckiest hot tubers ever.
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to Dealer Login - To access the secure Dealer Area please enter your username and password
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to About us - We are sincere in our commitment to you. Every time you purchase a Pacific Spas, you will be reminded of quality and service.
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to Contact us - Pacific Spas Inc.
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To Site Map - Easy access to all Pacific web pages

Pacific Spas has been making the Pacific brand of spa for over 30 years, perfecting the art of relaxation and the science of design. KEEP ALL CHEMICALS OUT OF THE REACH OF CHILDREN. Chemicals may be corrosive, so handle with care. Store in a cool, dark place. Do not inhale fumes or allow chemicals to come in contact with face or eyes. Wash hands after use. Ensure any spilled chemicals are carefully cleaned up. They may be corrosive and may cause damage or bodily harm. Never smoke near chemicals, some are highly flammable. If chemicals are swallowed or come in contact with your eyes or irritation occurs, follow the emergency instructions on the container.
Water Chemistry
Basic Chemical Safety

It is essential when using chemicals that container labels are read and the directions are followed carefully. The following guidelines must be observed:

  • KEEP ALL CHEMICALS OUT OF THE REACH OF CHILDREN.
  • Chemicals may be corrosive, so handle with care. Store in a cool, dark place.
  • Do not inhale fumes or allow chemicals to come in contact with face or eyes. Wash hands after use.
  • Ensure any spilled chemicals are carefully cleaned up. They may be corrosive and may cause damage or bodily harm.
  • Never smoke near chemicals, some are highly flammable.
  • If chemicals are swallowed or come in contact with your eyes or irritation occurs, follow the emergency instructions on the container.
Spa Water Maintenance Troubleshooting Guide
Problem Possible Cause Solutions
Cloudy Water
- Inadequate filtration or dirty filter
- Dirty filters
- Excessive oils or organics
- Improper sanitization
- Suspended particles or organics
- Unfiltered particles
- Chemically saturated water
- Overused or old water
- Water is not balanced
- Clean filters/ Change filters
- Shock spa with sanitizer
- Test water with a Water Test Strip
- Adjust pH and alkalinity
- Run jet pumps and clean filters
- Drain and refill the spa
- Use Water Clarifier to combine particles
Water Odor
- Excessive organics in water
- Improper sanitization
- Low pH
- Shock spa with sanitizer
- Add sanitizer
- Adjust pH to recommended range
Chemical (Chlorine/ Bromine ) Odor
- chloramines/ bromamines level too high
- Low pH
- Shock spa with sanitizer
- Adjust pH
Musty Odor
- Bacteria or algae in water
- Not enough sanitizer in water
- Drain, clean, refill the spa and shock spa
- Add sanitizer as necessary and shock
Scum line (ring) around spa Organic buildup
- Body oils and dirt.
- Excessive organics in water
- Drain the spa, use a spa surface cleaner to remove the scum, and refill the spa
- Clean filters/ Change filters
Green Water/
Algae Growth
- High pH
- Low sanitizer level
- Shock spa with sanitizer and adjust pH
- Shock spa with sanitizer and maintain sanitizer level

Eye Irritation
- Low pH
- Low sanitizer level
- Adjust pH
- Shock spa with sanitizer and maintain sanitizer level
Skin Irritation / Rash
- Unsanitary water
- Free chlorine level above 5 ppm
- Shock spa with sanitizer and maintain sanitizer level
- Allow free chlorine/ bromine level to drop below 5 ppm
Stains
- Total alkalinity and/or pH too low
- High iron or copper in source water
- Adjust total alkalinity and/or pH
- Use a metal deposit inhibitor
- Use a Stain inhibitor
Scale
- High calcium content in water
- Total alkalinity and pH too high
- Drain the spa, clean the scale, refill the spa use a scale inhibitor and balance the water
- Adjust total alkalinity and pH
Yellow water
- Low pH
- Adjust pH with pH and Alkalinity Up
Foaming
- High concentration of body oils, lotions, or soaps
- High temperatures and excessive contaminants
- Use Spa Defoamer and adjust pH and sanitizer levels as needed
Erratic pH Test Color
- Sanitizer level is too high.
- Test pH again when sanitizer level is below 5 ppm.
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